Patient Safety
HEENT Institute's foremost priority is patient safety. We leave no stone unturned and pay attention to every detail and regulation to ensure that our patients' safety is ensured. Our best practices, coordinated with the expertise of our medical and non-medical staff, ensure that every patient's safety is made certain of.
We Provide Our Patients With
- A safe, clean and healthy environment
- Best in class technology adhering to industry standards of safety and security
- Prompt response to their healthcare needs
- Caregivers who communicate clearly and effectively and answer all the questions patiently and definitively to keep them as informed as possible regarding their care and treatment
Medical Safety
Our responsibility as caregivers is something we take very seriously. We ensure that right medications are administered and on time. Our system of checks and counterbalances enhance efficiency and transparency to ensure medications are safely dispensed.
Commitment to Quality
All patients can rest assured that internationally accepted guidelines are being followed. In a short time, HEENT Institute has established itself as a CENTRE OF EXCELLENCE because of the highest levels of commitment and quality in our patient care. Our commitment is evident in all that we do, and we shall continue to always maintain the cut above the rest quality of services and add to our strengths, as we grow.
Patient Experience
Our patients and guests will experience the best levels of service at HEENT Institute. In keeping with the quality of our services, our in-patient services too are equally unrivalled. Our wards provide unmatched comfort and pleasantness. All our rooms are designed to be soothing and comfortable.
Our Wards Include
- Spacious rooms with ample views to a maturing gardens
- Bathrooms
- Sufficient space for visitors
- A recliner couch for accompanying attendant
- Cable television
- Soothing colors
- Spacious, secure and hustle free parking space for your peace of mind
- Full-service cafeteria with patient menus, customizable to preferences
- Well stocked pharmacy to ensure seamless flow
Meals
Hospital cafeteria provides well-balanced, wholesome and nourishing meals as this is an integral part of the treatment and recovery process.
Delicious and nutritious meals served are prepared fresh every day by the in-house kitchen staff. Patients can order their meals (breakfast, lunch, dinner) from the menus provided. If a patient is on a special diet as prescribed by the doctor, then the patient will receive a menu tailored to their dietary requirements.
Television sets are provided for each room. In order to preserve the comfort of other patients in the adjacent rooms, we request that TV volumes be kept low.